Shipping Policy
Effective Date: February 19, 2025
At Sheertopix, we strive to provide our customers with fast, reliable, and secure shipping for all our women’s footwear products. Please review our Shipping Policy below to understand how we handle shipping and delivery.
1. Shipping Locations
We offer domestic and international shipping to many countries around the world. Sheertopix is pleased to deliver our premium footwear to your doorstep, whether you’re located within the United States or abroad.
2. Processing Time
Once you place an order, our team will begin processing it within 1-3 business days. Orders placed during weekends, holidays, or promotional periods may experience slight delays. We will notify you if there are any issues that may affect the processing time of your order.
3. Shipping Methods and Delivery Times
Sheertopix provides several shipping options for your convenience, including:
- Standard Shipping: Estimated delivery time is 5-7 business days within the United States. International orders may take longer depending on the destination country.
- Express Shipping: Estimated delivery time is 2-4 business days within the United States. Delivery times for international express shipments may vary.
Please note that delivery times may vary depending on factors such as the shipping method, location, and customs processing for international orders.
4. Shipping Fees
Shipping fees are calculated during checkout based on the destination, the selected shipping method, and the weight of the package. You will be able to review the shipping cost before completing your purchase.
- Domestic Orders: Shipping fees will be calculated based on your location and selected shipping method.
- International Orders: Additional shipping fees will apply. Please note that customs duties, taxes, and import fees may be charged by the destination country and are the responsibility of the customer.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the progress of your delivery. If you have any questions about your order or its status, please don’t hesitate to reach out to our customer support team.
6. Shipping Issues
While we do our best to ensure timely delivery, there are instances where delays may occur due to factors beyond our control, such as customs delays, inclement weather, or courier issues. Sheertopix is not responsible for delays caused by shipping carriers, but we will assist you in resolving any issues.
If your order is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will work with you to resolve the issue and may offer a replacement or refund depending on the circumstances.
7. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete to avoid any delays or issues with your order. Sheertopix is not responsible for delays or delivery issues caused by incorrect or incomplete address information. If you notice any errors after placing your order, please contact us as soon as possible to make corrections.
8. International Shipping and Customs
For international shipments, please note that the recipient is responsible for any customs duties, taxes, and import fees imposed by the destination country. Sheertopix has no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for more information about these fees before placing an order.
9. Shipping Restrictions
Currently, Sheertopix may have shipping restrictions in place for certain countries or regions. If you are located in a restricted area, we will notify you during checkout.
10. Customer Support
If you have any questions or concerns about your order or the shipping process, please feel free to contact our customer support team:
Email: info@sheertopix.xyz
Phone: 517-607-4279
Website: https://sheertopix.xyz