Sales Policy

Effective Date: February 19, 2025

At Sheertopix, we are committed to providing our customers with the highest quality women’s footwear and exceptional service. This Sales Policy outlines our terms and conditions for purchasing from our website. By placing an order with us, you agree to these terms.

1. Pricing

  • Product Pricing: All prices listed on our website are in USD and are subject to change without prior notice. Prices are updated regularly, but any changes will not affect orders that have already been confirmed and processed.

  • Promotions and Discounts: Sheertopix may offer special promotions, discounts, or limited-time offers. These promotions are subject to the terms specified on the website and are available for a limited time only.

  • Sales Tax: Sales tax will be calculated based on your shipping address and added to the final total at checkout, as required by law.

2. Order Confirmation

Once your purchase is complete, you will receive an order confirmation email with the details of your order, including the products purchased, order number, and total cost. This email confirms that we have received your order, but it does not signify acceptance. Your order will be confirmed once payment has been processed and it is ready for shipment.

3. Payment Methods

We accept various secure payment methods for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.

  • PayPal: Complete your payment using your PayPal account for added convenience and security.

  • Bank Transfer: For larger purchases, we may accept bank transfers. Please contact us for more details.

Payment must be made in full at the time of purchase. Sheertopix reserves the right to cancel any order if payment cannot be successfully processed.

4. Order Processing and Shipping

  • Processing Time: Orders are processed within 1-3 business days after confirmation. Orders placed on weekends or public holidays may experience slight delays.

  • Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping fees are calculated based on your location and the chosen method. You will be informed of the total cost during checkout.

  • International Shipping: We ship internationally, and shipping times may vary depending on the destination country. International customers are responsible for any customs duties, taxes, or fees that may apply.

  • Shipping Confirmation: Once your order has shipped, you will receive an email with a tracking number to monitor the status of your shipment.

5. Cancellations

You may cancel your order only if it has not yet been processed or shipped. To cancel, please contact us as soon as possible at info@sheertopix.xyz with your order number. If the order has already been processed or shipped, it cannot be canceled, but you may return the item in accordance with our Refund and Returns Policy.

6. Order Issues

If you encounter any issues with your order, such as missing items, incorrect products, or damaged goods, please contact us within 7 days of receiving your shipment. We will assist you in resolving the issue through a replacement, return, or refund.

7. Customer Support

Our customer service team is here to help with any questions or issues you may have. You can contact us via:

8. Privacy and Security

At Sheertopix, we prioritize the privacy and security of your personal information. For details on how we collect, use, and protect your data, please review our Privacy Policy.

9. Changes to the Sales Policy

Sheertopix reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about the terms that apply to your purchases.